Snapshot
Project duration
Ongoing project relationship over several years
Delivery methods
eLearning
Objective
To create online induction programs for newcomers and to those entering the Multiculutral NSW family while providing managers online tools to guide them into their teams.
Tools
Rise 360
Adobe Creative Suite
Microsoft Office
Learning strategies
Scenarios
Storytelling
Knowledge checks
Embedding through job aids
Deliverables
eLearning modules
User guides
Quick reference guides
Job aids
About the organisation
We teamed up with Multicultural NSW, a vibrant organisation championing cultural diversity and social cohesion in NSW, one of the world’s most diverse states. They offer interpreting services, fund diverse initiatives, and organise events that celebrate this diversity. With a vision for an inclusive and connected multicultural society, they leverage NSW’s rich culture to enhance social harmony, economic growth, and innovation. By recognising diversity as a strength, they aim to ensure everyone in NSW can fully participate in and enrich the community.
The need
We’ve had the pleasure of collaborating with Multicultural NSW on various projects, focusing on enhancing the skills of their team and other government workers throughout NSW.
The learning solution
Induction for New Translators and Interpreters: We developed a comprehensive online induction for newcomers in the translating and interpreting field, alongside a specific module dedicated to guiding them through the nuances and guidelines of working within NSW courts.
Corporate Induction: We designed a detailed online corporate induction for everyone joining the Multicultural NSW family. This course includes everything from an introduction to the organisation’s values and expected behaviours to performance and development plans. To complement the online learning, we provided a self-directed workbook for new employees and a guide for their managers to ensure a smooth start.
Support for Newly Arrived Refugees in the Workplace: We created an online module equipped with downloadable tools to help managers effectively support newly arrived refugees integrating into their teams. This resource is crafted to aid managers in recognising the potential challenges these new starters might face, planning their integration, and offering the right support at every step.
These tailored projects demonstrate our commitment to delivering personalised, impactful learning solutions that address the unique needs of our clients and their diverse teams.
The team
Claire: Senior Instructional Designer
Tarsh: Senior Instructional Designer
