Our customer service promise

Hungry Minds is all about making your experience seamless, engaging, and genuinely valuable every step of the way.

Our client-first approach means we don’t just deliver learning solutions. We collaborate, adapt, and design with your unique needs in mind. We listen, challenge, and refine to make sure what we create works in the real world, not just on paper.

We’re known for being responsive, flexible, and easy to work with. That’s why clients come back and why they recommend us. When you work with Hungry Minds, you get a partner who’s as invested in your success as you are.

Our commitment to our clients

Hungry Minds makes the following commitments:

1. We guarantee to return all calls and emails within one business day.
2. We will adhere to the due dates outlined in the project plan agreed by both parties.
3. We promise to be open and transparent.
4. We commit to providing quality work, including both our service and the learning materials produced.
5. We will seek to better understand your organisation and your relevant learning needs to create appropriate, contextualised learning solutions.

If you think we haven’t honoured our commitments during your project, let us know! We’ll fix the problem and donate $500 to a charity of your choice.