Ten tips for AI-drafted training content

In short: You’re welcome to use ChatGPT, Claude or Copilot to prepare the source content for your program. Good AI-drafted content can reduce the work we need to do, and that can lower your price. Start from your own policies and procedures, tell the AI who your learners are and check every fact before you send it. We then check and adapt everything before it reaches your people. Our in-house quality system, HM HQ, checks every draft, and an experienced learning designer reviews it.

More of the source content we receive is now drafted with AI. The best of it is excellent. The rest often reads well but is generic, written for another country or missing the steps your people use every day. These tips help you send us content we can build from quickly.

Why your source content matters

Source content is the material we build a program from: policies, procedures, slides, notes and the knowledge of the people who do the work. When it’s accurate and well organised, our designers can focus on design. When it isn’t, they first research and rewrite it with your experts.

That difference shows up in your price. Programs built from accurate, ready content cost less than programs where we write the content from raw notes or conversations. AI can help you get your material ready, as long as the content stays yours.

10 tips for AI-drafted source content

Start from your own material. Paste in or upload your policy, procedure or existing slides, and ask the AI to work from them only. An AI with a blank page fills the gaps with general content from the internet.
Tell it who the learners are. Give their roles, what they already know and where they work. “Frontline staff in regional aged care homes” gives a very different result from “employees”.
Say what people must do afterwards. Request content that helps learners do something specific, such as report an incident or handle a privacy request. Content written around actions is easier to turn into good learning.
Request a structure we can use. Ask for learning outcomes, the key steps in order, real examples, common mistakes and a few questions that check understanding. A long essay is harder to work with than clear sections.
Keep it Australian. Tell the AI to use Australian law, regulators and spelling. AI tools often default to US or UK rules, and a wrong Act or regulator is a serious error in compliance training.
Check every fact, figure and reference. AI can invent statistics, quotes, legislation and sources that look real. If you can’t confirm a fact, delete it or mark it for us.
Mark what the AI added. Highlight anything that didn’t come from your own documents. This tells us exactly what needs checking with your subject matter experts.
Add your real examples. The incidents, customer stories and near misses from your own workplace make learning stick. AI can’t know them, so add them yourself.
Protect private information. Don’t paste personal details, client information or confidential material into a public AI tool. Check your organisation’s AI policy first.
Send us the originals too. Include the documents you started from and the prompt you used. This lets us check the AI’s work against the source.

A prompt you can copy

Paste this into ChatGPT, Claude or Copilot with your own documents attached, and fill in the brackets.

I’m preparing source content for a workplace training program in Australia. Use only the documents I’ve attached. Don’t add facts, statistics, laws or examples that aren’t in them. Where something is missing, write [GAP: what’s missing] instead.

The learners are [roles, experience and where they work]. After the training they must be able to [two or three actions].

Use these headings: learning outcomes, key steps in order, examples from the documents, common mistakes, and five check questions. Use Australian spelling and plain English. At the end, list every statement you weren’t certain about.

The gap markers and the list at the end are the most useful part for us. They show what needs an expert’s answer before we design anything.

What we do with your content

AI-drafted content is a starting point, and we treat it that way. Every program goes through the same checks.

HM HQ quality checks: our in-house quality system checks the content against our writing, accuracy and accessibility rules. It flags anything generic or unsupported.
A learning designer’s review: an experienced Hungry Minds designer checks the content against your source documents and your goals for the program. We confirm open questions with your subject matter experts.
Design for learning: we turn the content into a design your people can use, with scenarios, practice and checks, in your organisation’s voice.

You get the speed of AI with the judgement of people who have designed workplace learning since 2007.

When to call us first

AI-drafted source content suits topics where your documents are already accurate and the main job is organising them. It’s a good fit for procedures, product information and policy refreshers.

Talk to us before you start when the topic carries real risk to people, customers or your licence. The same goes for behaviour that is hard to change. For these programs the design work matters more than the content, and we often start with a learning needs analysis.

Questions, answered

Can I use ChatGPT to write the content for my training program?

Yes. AI-drafted source content is fine when it starts from your own documents and you check every fact. Hungry Minds checks and adapts it with its HM HQ quality system and an experienced learning designer before it’s built into your program.

Will AI-drafted content make my program cheaper?

It can. Programs built from accurate, well-organised content need less writing and research, so they cost less. Content that is generic or unchecked can take longer to fix than content written from scratch.

What should I send with AI-drafted content?

Send the AI’s draft, the original documents it was based on, the prompt you used, and a note of anything you weren’t sure about.

Is it safe to put our policies into an AI tool?

Check your organisation’s AI policy first. Don’t paste personal information, client details or confidential material into a public AI tool.