in your world
We’ve been round the block with banks and insurers.
From the big four to mutuals, super funds and claims teams. Here’s the kind of thing we sink our teeth into.
- Turn technical content into useful, everyday learning
- Get new starters up to speed and off the sidelines faster
- Design compliance training people take seriously
- Roll out capability programs for leaders, assessors and advisors
- Support customer-facing teams with service, sales and communication skills
- Hand your internal team the tools to keep content fresh and current
- Deliver learning on your platform, or help set one up that fits
our work A taste
See all our work A taste
of our work.
Who we work with
Teams who don’t settle for boring training.
Recent projects
Real work, for names with an appetite for better.
Insurers, super funds and financial services teams trust us with the tricky stuff. Here’s a taste of what we’ve cooked up.
Projects have included:
- YENOM: Building genuine financial capability, with empathy, personality, and purpose at its core.
- MLC Life Insurance: Leadership Essentials and People Management Fundamentals, built for managers who need people skills as sharp as their product knowledge.
- Insurance Commission of WA: Two claims induction programs, 36 topics for workers compensation and 60+ for motor injury, turning dense regulatory process into learning claims teams lean into.
- StateCover Mutual: Bullying Prevention and Return to Work Coordinator training, designed for workplaces where the stakes are real and the tone has to match.
- Teachers Mutual Bank: Process management training that gets new systems into daily practice fast.
- PetSure: Compliance training across the General Insurance Code of Practice, Delegated Authority Limits, and the Privacy Act, made for teams who need to apply the rules, not just read them.
- Bankwest: Leadership and change management training built for a workforce in constant motion and Graduate Programs to ensure a consistent and quality onboarding. Risk management and leadership programs.
- ASIC: Production of learning materials for the Money Smart program.
- ANZ: Multiple projects on leadership and customer service.
- CBA: High Potential Graduate leadership program
- Commonwealth Superannuation Corporation (CSC): Learning strategy and template redesign for one of Australia’s national super funds.
Who's learning with us
We’ve built an appetite for learning across finance and insurance.
Plenty of eager minds have already pulled up a seat.
FAQs
Questions, answered.
The things people ask us most. Got something else? We're happy to chat.
Ask a questionWe don’t do cookie-cutter click-throughs. Our eLearning is alive – built with story-led scenarios, polished visuals, and interactive challenges that make people think. More importantly, it gives learners the insights, skills, and tools to actually change behaviour, not just finish a module and forget it.
We design learning across the finance and insurance landscape – claims, lending, underwriting, customer service, leadership, compliance, risk, and financial literacy. Our programs are tailored to real roles and built for teams in banks, insurers, credit unions, and financial service providers.
Yes. We work closely with your subject matter experts to capture the detail that matters, then translate it into learning that’s relevant and usable. We focus on how learners apply the content in their role, so they leave knowing how to use it, not simply recall it.
Yes. We take dense content – policies, legislation, frameworks – and turn it into structured, scenario-based learning that people can readily apply on the job. We focus on clarity, relevance and real-world use.
We do. We can build onboarding for claims, lending, service and operational roles. Our onboarding programs balance essential knowledge with practical tasks, supported by tools learners can refer back to once they’re on the job.
Yes. We often co-design with internal teams. We hand over editable files in tools like Rise 360, Storyline 360 or Chameleon Creator, and provide training so your team can update, manage and reuse the content over time.
We design learning for digital, virtual, face-to-face and blended delivery. Content can be delivered via SCORM, xAPI or other LMS-ready formats. We can also support LMS setup, testing and rollout.
Yes. We’ve supported teams through system upgrades and new workflows using step-by-step learning, microlearning, walkthroughs and job aids, so people can learn in context and apply it straight away.
We’ve delivered programs across risk, compliance, systems and service – designed to work for teams juggling volume, regulation and change all at once. We know what works. We use adult learning strategies that get results – scenario-based learning, clear structure and practical tools people can use from day one.