Change management
Change is constant,but adoption isn’t automatic. We design learning that helps people adjust with clarity and confidence. New systems. New processes. New roles. Our job is to make those shifts land in practice, not just on paper.
Our systematic, learner-centred approach sparks curiosity and sustains engagement, turning potential resistance into enthusiastic adoption.
We’ve supported large-scale change across sectors. Here’s how we help:
Build practical learning to support tech, process and behaviour change
Translate change strategy into learning people can apply on the job
Design tools that support leaders to guide their teams through transition
Create role-based learning that supports different levels of change
Develop microlearning, toolkits and action-based workshops for faster uptake
Equip internal teams with editable files and training to keep content live and relevant
Support LMS setup and rollout where needed
Deliver coaching, comms and capability uplift alongside learning
From upskilling Metro Trains Sydney’s workforce on driverless systems to designing competency pathways for Corrections Victoria, our tailored solutions have transformed transitions into triumphs. As echoed by a client, “We could never have produced internally what you achieved so quickly and beautifully.”
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RECENT
PROJECTS
We’ve supported organisations through major transitions, building learning that helps teams move through change with clarity and confidence. The programs we design help teams adapt quickly, take action early, and shift from disruption to business-as-usual without losing momentum.
Recent work includes:
Leadership and change capability programs across banking, utilities and education
Microlearning to support adoption of new systems and ways of working
Toolkits and playbooks to guide internal change leads and people managers
Behavioural change programs built around clear frameworks and language
Role-based onboarding to support structural or process changes
Scenario-based learning for risk, decision-making and communication
Visual frameworks and diagrams to explain change strategy in simple terms
Editable content and templates for internal teams to adapt as change evolves
Whether it’s a new platform, structure or way of working, we design the learning that helps people adjust fast and lead well.
CHANGE MANAGEMENT
CHANGE
MANAGEMENT
CLIENTS
WORD ON THE STREET
Let’s connect
If you’re leading a shift in systems, structure or behaviour, learning plays a key role. Let’s scope the work, set the plan, and build learning that sticks.
Call 1300 162 393 or complete the enquiry form to start the conversation.
FAQS
We don’t do cookie-cutter click-throughs. Our eLearning is alive – built with story-led scenarios, polished visuals, and interactive challenges that make people think. More importantly, it gives learners the insights, skills, and tools to actually change behaviour, not just finish a module and forget it.
We support a wide range – new systems, restructures, cultural shifts, compliance changes, leadership transitions, risk processes and tech rollouts. If your people need to shift how they work, we design the learning that gets them there.
Yes. We can run discovery sessions, align learning to your change strategy, and map what support different audiences need. That includes leaders, teams, internal change champions and support roles.
We combine real-world practice, clear messaging, and easy-to-apply tools. Our learning is built around what people need to do differently, not just what they need to know. We also include leader resources, nudges and embedding activities to support long-term behaviour change.
Yes. We design coaching guides, leader kits, team huddle resources, workshop tools, conversation prompts, and other resources that help leaders and champions support their teams. These can be built for face-to-face, digital, or hybrid use.
Absolutely. We regularly partner with internal change, people and comms teams. We can shape learning to fit the broader change plan and ensure messages and timing are consistent across the board.
Yes. During the Analyse phase of the ADDIE Model, we’ll run a discovery workshop to identify your key learner groups, map their KASH (Knowledge, Attitudes, Skills, Habits), and figure out how they learn best. From there, we’ll design content that’s tailored to each group, whether that’s execs, managers, operations or frontline teams. That includes role-specific language, examples, formats and delivery modes that fit how and where they work.
We choose the delivery methods that are right for the audiences and their needs. This may include eLearning, workshops, toolkits, team huddles, virtual training, SharePoint libraries, job aids and comms.
We use eLearning authoring tools like Rise 360, Storyline 360 and Chameleon Creator, and hand over editable files, plus training for your team to make future updates.
Yes. We can support LMS setup, comms planning, and coaching for internal delivery. We’ll build a delivery plan that fits your change timeline and rollout goals.
We design learning that supports change, not just announces it. That starts with a learner-centred approach, focusing on what different audiences need to know, feel and do. We unpack the WIIFM (What’s In It For Me) early, so learners understand the value and relevance right from the start. We tailor content to their context, keep it focused on action, and make it easy to apply on the job. We also build in tools and nudges to support reinforcement over time.
This approach helps reduce resistance, drive adoption and keep momentum up.
CASE
STUDIES
Case Study: Association of Community Language Schools (ACLS)
Case Study: YENOM (The FIQ Project)
Case Study: SMCT Equipment Safety
LEARNING
PICK ‘N MIX
We’ve got all the ingredients to make your learning program deliciously effective.
INDUSTRY
EXPERIENCE
Every industry has learning challenges. We eat those for breakfast.
Different sectors, same result: learning that actually sticks.