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Onboarding and inductions

First impressions are just moments that become lasting impact. At Hungry Minds, we design onboarding experiences that transform first-day nerves into first-week momentum, slashing time-to-productivity and building a sense of belonging. 

From large-scale induction programs to role-specific pathways, our learning gives new starters the clarity and confidence to get going.

We work across sectors and audiences, designing learning that’s practical, aligned to your organisation, and easy for internal teams to update and roll out. Because good onboarding supports more than new starters – it builds culture, capability, and connection.

We design:

  • End-to-end onboarding frameworks that scale across roles and locations
  • Inductions tailored to specific roles, sites or departments
  • Safety, compliance and WHS inductions for high-risk or regulated environments
  • Customer and service inductions aligned to brand, values and expectations
  • Onboarding toolkits for managers and leaders to support in the flow of work
  • LMS setup and editable templates for efficient delivery and updates

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Recent projects

Real work, for names with an appetite for better.

We’ve partnered with clients across government, health, energy, education, infrastructure and more to create onboarding that sets people up for success. Projects include:

  • Alta1 — Induction with new starter checklist, the Resilience project, values and behaviours, and the How We Teach playbook
  • My Home Clean — Customer Care ‘the myhome way’ day-one learner guide, tone of voice and vision and mission
  • Insurance Commission of WA — Workers’ compensation claims induction: general insurance claims and compliance training
  • Multicultural NSW — Interpreters and translators, corporate induction with a manager QRG, and the NSW Settlement Strategy mentee guide
  • Corrections Victoria — Barwon induction and all-sites mandatory modules: reception, transfer and induction, at-risk prisoners and health services, with foundation workshop facilitator kits
  • Seqwater — Apprentice, trainee and water treatment plant operator programs, supervisor orientation checklist and the graduate accountant booklet
  • Southern Metropolitan Cemeteries Trust — Equipment safety and grave safety: burials induction, the toolbox series, CX induction and the ‘Elevate’ train-the-trainer
  • Epworth HealthCare — One Epworth Recruit: process map, job adverts, telephone screen and behavioural interview guides, checklists and QRGs, plus Cultivating Positive Attendance
  • Coongan — Nyiyaparli cultural safety induction for BHP: yarning run sheet, three-part course and a quiz scenario
  • Marist180 — Core curriculum learning pathway, policies and procedures, agency and casual site induction, daily obs and change of shift materials
  • SCT Logistics — People programs: performance appraisal workshop, end of year review, recruitment and selection facilitator guide, offboarding micro-learn, induction guides and coaching card templates
  • Jewish Care — Welcome to Jewish Care orientation and the antisemitism module
  • Horizon Power — Generation induction: SCORM course
  • Iona — Gas plant induction SCORM course
  • Inland Rail — Online site and office induction: access and ID cards, duress alarm, fire systems, AED, housekeeping and quiz, with evacuation tones
  • Queensland Rail — Redbank Down Yard site induction: concept brief and storyboard
  • GreenBuild Blairgowrie — Site induction for 5 Capri Grove, with OHS coordination plan, site diary and incident investigation masters
  • Canberra Metro — Customer Service Officer program: TLI and BSB unit mapping, assessment policy, activities and a twenty-day architecture
  • Level Crossing Removal Project — Certificate II in Rail Fundamentals redesign, Cert III and IV signalling, network control, the graduate diploma, CBTC and ETCS reference work, and the LXRP induction with a VR experience
  • James Hardie — Gravis panel installer program: HLD, facilitator guides at novice, intermediate and experienced levels, participant workbook, practical activity plans and a one-day run sheet
  • CCIWA — Multi-stage facilitated program: HLD, four stage slide decks, participant placemats, facilitator kits and the UConnect explainer
Clients

Onboarding & inductions clients

onboarding clients
Word on the street
Engaging, beautifully designed, and delivered with care—Hungry Minds exceeded expectations.
Byron Kwong
Safety, Wellbeing and Injury Management Leader · Energy Australia
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FAQs

Questions, answered.

The things people ask us most. Got something else? We're happy to chat.

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We don’t do cookie-cutter click-throughs. Our eLearning is alive – built with story-led scenarios, polished visuals, and interactive challenges that make people think. More importantly, it gives learners the insights, skills, and tools to actually change behaviour, not just finish a module and forget it.

We design everything from single-role inductions to organisation-wide frameworks. Our programs are built around your people, your processes, and the way you work. This can include:

  • Site, WHS/OHS and systems inductions
  • Values, behaviours and culture
  • Onboarding for new starters or specific cohorts (e.g. grads, leaders, volunteers)
  • Corporate compliance and policies
  • Tools and tech training
  • Customer experience and service expectations

We can build it in eLearning, face-to-face or blended formats. Our induction programs help learners understand the work, the workplace, and how to thrive in it.

Absolutely. We build WHS, compliance and regulatory training into your onboarding so new starters know how to work safely from day one.

These include:

  • Tailored safety modules based on role, risk and location
  • Modules aligned with industry and legal requirements
  • Visual design that makes safety messages clear and memorable
  • Clear signposting so learners know how to apply what they’ve learned

We can build it, tailor it, or plug it straight in. We’ve got ready-to-go WHS and compliance modules aligned to Australian legislation via eCompliance Training, or we can create something fully custom for your organisation.

Our most in-demand topics include:

  • Work Health and Safety (WHS) – Keeps your people safe, meets legal obligations, and reduces risk.
  • Bullying, Harassment and Discrimination (Equal Employment Opportunity (EEO)) – Covers respectful behaviour, responsibilities, and reporting.
  • Sexual Harassment – Defines boundaries, outlines your duty to prevent, and explains how to respond.
  • Privacy and Data Protection – Helps teams handle personal info the right way, under the Privacy Act.
  • Code of Conduct/Ethics – Sets expectations for professional behaviour and everyday decisions.

You can browse our ready-to-go compliance courses at eCompliance Training, or talk to us about building something unique for your team.

Yes! We start with discovery, mapping out your roles, audiences and environments. From there, we identify what each group needs to know, do and understand from day one, and design the learning around that.

We can:

  • Create core content with variations for different cohorts
  • Design modular programs that flex by location or business unit
  • Include branching scenarios and learner pathways
  • Translate or localise content where needed

Our goal is to deliver the right message, in the right way, to the right people.

Yes. We start by getting to know your people—what roles they’re in, how they learn, and where they’ll be doing that learning. Then we design onboarding that’s practical, accessible and built to support them from day one.

We recommend delivery methods and learning strategies based on what’s realistic and effective for your environment.

For non-desk workers, onboarding often needs to feel practical, clear and immediately useful. That might mean hands-on, in-the-moment learning supported by visual tools and coaching, and on-the-job training, rather than eLearning.

For dispersed workers, that might include:

  • Mobile-friendly modules that fit around shifts, travel or downtime
  • Short, focused content that’s easy to access and apply in the flow of work
  • Visual-first design with walkthroughs, diagrams, and practical examples
  • Offline or low-bandwidth options for remote areas or limited connectivity
  • Printed resources and quick-start guides where digital isn’t an option
  • Facilitated virtual sessions to build connection and allow for real-time Q&A
  • Buddy systems or peer check-ins so learners feel supported early on
  • Manager-led onboarding plans with coaching prompts and clear role expectations
  • Reflection activities and goal-setting tools to build early engagement

The goal is to make learning feel relevant, human and supported, wherever someone starts.

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