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Software training

Rolling out a new system? We’ll help your team do more than log in and hope for the best. Our software training turns complex processes into confident daily habits.

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Rolling out a new system? We’ll help your team do more than log in and hope for the best. Our software training turns complex processes into confident daily habits — whether your learners are behind a desk, out in the field, or switching between both. We create practical, human-centred training that bridges the gap between implementation and adoption. From interactive eLearning and quick-reference job aids to train-the-trainer toolkits and support resources, we design learning that gives people what they need, when they need it. We build tailored software training for:
  • System rollouts and enterprise upgrades
  • Process improvements and workflow changes
  • Asset management and project management tools
  • Claims systems and health-related platforms
  • WHS, compliance and reporting systems
  • Sales and customer service platforms
  • Excel, data entry, and analytics tools (including SAP)
  • Digital government portals and applications
  • Device training with toolkits for different user groups
Training might be delivered online, in person or on the job, and we make sure it’s relevant, simple to follow and easy to apply.
recent projects

Real work, for names with an appetite for better.

We’ve worked with public, private and community organisations to design software training that supports capability, confidence and performance across industries. Recent projects include:

  • ANZ / Suncorp — MyTell tutorials and quick reference guides for the Suncorp bank migration, with Rise and HTML builds
  • Catholic Education (CSPD) — Launch, delivery framework, project management masterclass, organisational change masterclass and business pathway, with Clarizen and Planview QRGs
  • Reece (Reecetech) — High level design and twelve workshops covering change, facilitation, problem solving and new ways of working
  • City of Adelaide — Disability access and inclusion eLearning plus a SharePoint resource hub covering easy read, universal design, accessible events and inclusive customer service
  • Southern Metropolitan Cemeteries Trust — PeopleStreme, Urbanise and Log It: system training
  • Queensland Health — Clinical system simulations: Storyline builds for patient list and MPTL, orders, results, alerts and problems, histories, ad hoc forms and documentation
  • NDIS — Data literacy eLearning with chart descriptors and an APS data literacy guide, and a DCOP quick reference guide
  • World Health OrganizationContact tracing 
  • Allied Health Assistant e-form — KIS educator and facilitator training: facilitator guide, information session, fact sheets, tip sheets and activity cards
  • Moores — Learning style guide and templates: eLearning storyboard, webinar template and a LearnWorlds academy handover
  • Metropolitan Memorial Parks — WHS e-form rollout with posters, fact sheet, SOP template and toolbox talk leader guide; finance system tutorials and workbook; ID strategy and toolbox
  • NTT Data / BUMA Australia — Applying information classification labels in Word and email
  • The Kids Research Institute Australia — Research training campaign: LearnWorlds site developer pack
  • Perth Airport — Capital Portfolio Quality Management System (Capital Portfolio 101 and 102), cultural awareness, permit to work, Connect leadership and eLearning template development
  • Telstra — Tech Savvy Seniors digital literacy: ten modules with session plans, learner content and facilitator guide, for NSW Government
  • Lumination — Virtual reality storyboard for the Beacon Pathways project
Clients

Software training clients

software training clients
Word on the street
Engaging, beautifully designed, and delivered with care — Hungry Minds exceeded expectations.
Byron Kwong
Safety, Wellbeing and Injury Management Leader · Energy Australia
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