Financial and insurance services

We don’t do cookie-cutter click-throughs. Our eLearning is alive – built with story-led scenarios, polished visuals, and interactive challenges that make people think. More importantly, it gives learners the insights, skills, and tools to actually change behaviour, not just finish a module and forget it.

We design learning across the finance and insurance landscape – claims, lending, underwriting, customer service, leadership, compliance, risk, and financial literacy. Our programs are tailored to real roles and built for teams in banks, insurers, credit unions, and financial service providers.

Yes. We work closely with your subject matter experts to capture the detail that matters, then translate it into learning that’s relevant and usable. We focus on how learners apply the content in their role—so they leave knowing how to use it, not simply recall it.

Yes. We take dense content – policies, legislation, frameworks – and turn it into structured, scenario-based learning that people can apply on the job. We focus on clarity, relevance and real-world use.

We do. We can build onboarding for claims, lending, service and operational roles. Our onboarding programs balance essential knowledge with practical tasks, supported by tools learners can refer back to once they’re on the job.

Yes. We often co-design with internal teams. We hand over editable files in tools like Rise 360, Storyline 360 or Chameleon Creator, and provide training so your team can update, manage and reuse the content over time.

We design learning for digital, virtual and blended delivery. Content can be delivered via SCORM, xAPI or other LMS-ready formats. We can also support LMS setup, testing and rollout where needed.

Yes. We’ve supported teams through system upgrades and new workflows using step-by-step learning, microlearning, walkthroughs and job aids, so people can learn in context and apply it straight away.

We’ve delivered programs across risk, compliance, systems and service – designed to work for teams juggling volume, regulation and change all at once. We know what works.

We use adult learning strategies that get results – scenarios, spaced learning, job aids, and visuals that make complex processes easier to follow. Every program is structured to support learning transfer, so teams don’t just get through the training – they know what to do with it.

We design for how people work: short bursts, clear steps, straight to the task. We build job aids, quick-reference tools and embedding activities that keep learning going long after launch.

You’ll get learning that’s easy to roll out, easy to update, and built to change behaviour on the job.