Power and utilities

We don’t do cookie-cutter click-throughs. Our eLearning is alive – built with story-led scenarios, polished visuals, and interactive challenges that make people think. More importantly, it gives learners the insights, skills, and tools to actually change behaviour, not just finish a module and forget it.

We create training for teams across the entire power and utilities landscape, from field crews and control room operators to customer care and compliance teams.

We’ve built programs for:

• Inductions and onboarding for gas plants, energy providers and high-risk work environments

• WHS and safety training, including psychosocial hazards, fatigue, and EBA awareness

• Environment and biodiversity awareness, including marine fauna protection and field protocols

• System and process training for digital tools and operational technologies

• Compliance training aligned to Australian legislation and industry requirements

• Technical skills training for apprentices, trainees, operators and supervisors

• Soft skills and leadership programs to support future-ready leaders

Our projects are grounded in real operational contexts and designed to build capability that sticks.

Absolutely. We regularly create learning solutions for workers in high-risk, hands-on roles who spend more time in the field than in front of a screen.

Here’s how we approach it:

• Discovery phase to understand their roles, risks, environments and access to technology

• Learning needs analysis (LNA) to identify knowledge and skill gaps

• Audience mapping to define how different roles learn best

• Modality matching – we recommend the right blend of delivery options like:

  • Face-to-face facilitation or toolbox talks

  • On-the-job training

  • Digital microlearning

  • Short eLearning modules compatible with mobile devices

  • Job aids, checklists and buddy guides for real-time support

We make sure the learning experience is practical, efficient and built for the real world.

We work with your subject matter experts (SMEs) to break things down without watering them down.

We work alongside your SMEs to:

• Capture and distill knowledge through workshops, interviews or existing documentation

• Define what’s essential for learners to know, do or apply

• Design with the learner in mind, using job scenarios, visuals and step-by-step walkthroughs

• Validate accuracy and get SME sign-off at key stages

Our learning strategies includes:

• Real-world scenarios and practical examples

• Step-by-step visuals, diagrams and walkthroughs

• Plain language that’s clear but never condescending

• Strong alignment with job roles and on-the-job tasks

• Opportunities for learners to check, apply and reflect

It’s about translating complex technical content into clear, engaging learning.

Absolutely. Safety is non-negotiable in this sector. We’ve built WHS programs on topics like:

• Psychosocial hazards

• Hazard identification and incident reporting

• Field safety and risk management

• Fatigue, PPE, and emergency response

• Cultural and behavioural change around safety

We also have ready-to-go WHS and compliance modules aligned to Australian legislation via eCompliance Training, that we can ‘plug in’ or tailor to your organisation, or we can create something fully customised from scratch.

Our ready-to-go compliance courses that are most in-demand include:

• Work Health and Safety (WHS) – Keeps your people safe, meets legal obligations, and reduces risk.

• Bullying, Harassment and Discrimination – Covers respectful behaviour, responsibilities, and reporting.

• Sexual Harassment – Defines boundaries, outlines your duty to prevent, and explains how to respond.

• Privacy and Data Protection – Helps teams handle personal info the right way, under the Privacy Act.

• Code of Conduct/Ethics – Sets expectations for professional behaviour and everyday decisions.

You can browse our ready-to-go compliance courses at eCompliance Training, or talk to us about building something unique for your team.

Yes. We design across all formats, so your training reaches the right people in the right way, no matter where they work.

We’ll recommend formats that suit your learners, your environment and your goals. That can include:

• eLearning – Short, mobile-friendly modules built in Rise, Storyline or Chameleon Creator

• Facilitated learning – Session plans, slide decks, and workbooks for in-person or virtual delivery

• Blended programs – A mix of digital, face-to-face, and self-paced elements

• Toolbox talks – Short, facilitated team discussions on key safety and operational topics

• On-the-job training activities – Skill drills, observation tasks and guided practice

• Logbooks and reflection tools – To track progress, encourage self-assessment and support mentoring

• Job aids and quick-reference tools –Guides, checklists and visual reminders for use in the field

• Supervisor and peer coaching kits – To support learning conversations and skill development on-site

We also provide editable templates and train your internal teams so you can keep things up to date.