Health and community

We don’t do cookie-cutter click-throughs. Our eLearning is alive – built with story-led scenarios, polished visuals, and interactive challenges that make people think. More importantly, it gives learners the insights, skills, and tools to actually change behaviour, not just finish a module and forget it.

We build learning for teams in aged care, disability, mental health, public health, housing, and support services. That includes onboarding, compliance, inclusion, cultural capability, clinical procedure, health literacy, and leadership development.

We’ve crafted learning experiences across the full spectrum of health and community sectors:

• Mental health – From LGBTQIA+ eLearning to comprehensive discrimination programs
• Cultural awareness – Custom programs like “Acknowledge This!” on delivering authentic Acknowledgements of Country and numerous Aboriginal and Torres Strait Islander cultural awareness courses
• Healthcare professional development – Specialised training for nurses, GPs, occupational therapists, and clinicians across various health disciplines
• Disability support – NDIS applications, self-advocacy programs like “Nothing Without Me,” and autism support resources through Autism CRC
• Public health initiatives – From smoking cessation programs for pregnant women (iSISTAQUIT) to the World Health Organization’s contact tracing epidemiology courses

Whether you need bite-sized eLearning or immersive workshops, we’ve likely designed something similar to what you’re envisioning.

We build accuracy into every step of our process:

1. During initial discovery, we map available resources – from policies and procedures to clinical guidelines – and identify the right subject matter experts (SMEs) to partner with.
2. In the design phase, we collaborate with these experts to confirm structure, flow, and high-level topics before any detailed content development begins.
3. Throughout development, SMEs review our work to ensure scenarios mirror situations learners will actually encounter, provide authentic anecdotes from their practice, suggest powerful metaphors that illuminate complex concepts, and help craft nuanced assessment questions that challenge learners beyond obvious answers – complete with feedback that addresses common misconceptions they see in real practice.

This systematic approach guarantees content that’s not just technically accurate but also practically relevant to real-world health contexts.

We transform complex health concepts into learning that clicks by:

• Breaking down technical processes into clear, logical sequences with visual supports
• Translating medical jargon into plain language without losing scientific accuracy
• Creating scenario-based learning that places technical information in real-world contexts
• Developing custom graphics that visualise invisible processes – from disease progression to physiological changes

We’ve applied these techniques in projects like Macular Disease Foundation Australia’s eLearning series and Queensland Health’s systems training, creating learning that technical and non-technical audiences actually want to engage with.

Cultural sensitivity isn’t an afterthought – it’s woven into our process:

• We collaborate with cultural advisors throughout development, as we did with Coongan’s cultural awareness program
• We incorporate the 8 Aboriginal Ways of Learning into Indigenous education
• We design with cultural safety principles at the forefront, evidenced in our work with Aboriginal and Torres Strait Islander communities through iSISTAQUIT
• We incorporate authentic voices and perspectives, ensuring materials reflect lived experiences
• We test extensively with target communities before finalising content

This approach has served us well in projects like AIATSIS’s cultural awareness eLearning for teachers and Multicultural NSW’s resources for supporting newly arrived refugees.

Yes. We’ve designed trauma-informed supervision for allied health professionals, LGBTIQA+ inclusion training for councils and housing providers, and eLearning on voluntary assisted dying for nurses and doctors.

We work closely with stakeholders and SMEs to get the language, tone and messaging right, so the learning is respectful, safe and clear.

Our approach:

• Creating psychologically safe learning environments through thoughtful design choices
• Incorporating trauma-informed principles in both content and delivery methods
• Providing appropriate framing and support resources
• Using scenario-based learning to explore nuanced situations

Our work with Women Up North Housing on reducing sexual violence and the Department of Justice on high-security unit induction demonstrates our ability to address challenging topics with the care and expertise they require.

We design for long-term impact by:

• Creating embedding activities that reinforce key concepts over time
• Developing practice tools that bridge learning to application
• Building in reflection points and application exercises that cement understanding
• Designing blended solutions that combine digital and face-to-face components for maximum retention

We’ve built onboarding for disability support workers, aged care teams, mental health staff, councils and health departments. These programs include modules on values, safety, privacy, systems, and service delivery, plus facilitator guides, on-the-job training guides and other handover tools for internal rollout.

We break down complex topics into structured, actionable steps. Every decision we make – from layout to language – is about helping learners move from understanding to doing.

Here’s how we do it:

• Chunk content into digestible, sequenced modules

• Use clinical scenarios and real-world examples to build context

• Integrate diagrams, flowcharts and iconography to support visual learning

• Apply colour, layout and information hierarchy to reduce cognitive load

• Reinforce with quizzes, quick-checks and downloadable reference tools

• Design with task flow in mind, so the content matches what people need to do on the job

Yes. We’re here to strengthen your team, not make you reliant on ours. We give your team the tools and training to confidently maintain, adapt and build on the learning we create.

We support your team by:

• Delivering editable source files in Rise 360, Storyline or Chameleon Creator

• Running hands-on training so your team knows how to make updates

• Creating reusable templates and visual components that align with your brand

• Equipping teams with design tools and learner-centred strategies

• Offering coaching on storyboarding, visual hierarchy, and task-based learning design

• Leaving behind structured documentation and version-controlled content

We design learning to suit the learning needs and how the audience learns best, whether that’s fully digital, facilitator-led, blended or bite-sized.

We can provide:

• eLearning in SCORM, xAPI or HTML5

• Blended programs that combine digital modules, facilitator guides and workbooks

• Microlearning campaigns, quick guides and comms to reinforce key messages

• Interactive PDFs, job aids and performance tools for point-of-need support

• Content structured for phased delivery or spaced learning

• Launch-ready packages and implementation guides to keep rollout smooth